• When IT SERVICE IMPROVEMENTS are needed...
    CORPORATE IT SERVICE MANAGEMENT
    & TRANSFORMATION CONSULTANCY
    EVRC is your external and independant partner for
    Strategical and Tactical Advisory and Hands-on Guidance, regarding
    Corporate & Divisional Transformations, Service Improvement Transition and Integration Projects
    EVRC operates as a disruptive and Creative Service Improvement Challenger,
    as an intermediate between ICT and business.
    Providing opportunities to create, change, or disrupt current processes,
    Bringing more structure and clear fundaments in crisis situations,
    and delivering operational process & productivity improvement designs,
    cost calculations and cost reductions with a Lean approach.
    Stop the "CRAP" and close the "GAP"...
    Welcome to EVRC bvba...

Why you should work with EVRC bvba ?
Because of the high flexibility Strategical Advice involvement engagement commitment independancy critical mindset curiosity transparancy quality innovational thinking entrepreneurial mindset


Our Services

IT Service Management
& Process Improvement

  • Strategic and Tactical Service Management
  • Continual Service Improvement
  • Process Management, workflows
  • Business Process Management (BPM) : Definition & Design
  • Service Level Management OLA’s & SLA’s
  • Quality and Performance Improvement
  • Service Transition Mgmt
  • Budget Management, TCO's, Forecasts, Invoice validations,…
  • Bridging Business and IT
  • Statement-of-Work Description
  • Supplier / Vendor Management, Contract Management,…
  • Representing the ‘Voice of the Customer’
  • Asset Mgmt, Service Catalog & Request Management
  • Corporate & Divisional Transformation Guidance

  • Transversal business process re-designs
  • Strategic Planning
  • As-Is & To-Be Scenario Development
  • Decision Making & Problem Solving
  • Crisis Management, Change Facilitation
  • Delivering operational process excellence
  • Collecting and Understanding expectation and requirements
  • A liason between customer, stakeholders and solution teams
  • Requirement Gathering & Analysing
  • Project Lead and Steering
  • Project Implementation Support : Planning, Teamleading, Coordination
  • and more...

    Advising and guiding you in every ICT related order, defining requirements, cost efficiency analysis,... EVRC can assist you in the whole purchase process til implementation phase, maintenance contracts, supplies, ...
    Verifications and Improvement proposals of your existing Supplier Contracts and Services, IT Network and Workplace Infrastructure, Backup and Recovery plans, Hardware inspection (Servers, racks, workstations, Security & Accessibility, internet speed/improvement, ...), Collaboration possibilities, IT Processes, Policies, Strategies...
    Please contact us for more specific services in case needed.
    All as a “business believing team coach” with a mindset of “happiness at work” , “getting things done” and “the new way of working”; "Work Hard, Play Hard".
    On an Agile and Lean approach, reducing waste, being flexible, not 9-to-5 minded, and managing your project and money as it was mine.


    Experience @ Customers

  • SME's and Large Enterprises
  • Pharmaceutics : Retirement and nursing homes, Private Hospitals, Medicines and Therapeutics, Ophthalmologists and Opticians
  • Automotive Sectors : Leasing companies, Transport & Logistics, ...
  • Retail : shops, supermarkets, Wholesalers
  • Energy : Total, gasstations
  • Financial sector : Bank & Insurance
  • If there is no STRUGGLE,
    there’s no INNOVATION, no CHANGE, no PROGRESS, no IMPROVEMENT.
    If there is no IMPROVEMENT,
    there’s no MEANING, and another STRUGGLE to IMPROVE...

    (Erik Van Ruysevelt)

    More About me...

    Erik Van Ruysevelt : "I became self-employed at the age of 23 when I started my first company, and now working as a freelance consultant. I have a broad Service Management experience, combined with strong Project Management skills, Business Analysis and Service Delivery Management. My strong communication, reporting, leadership and people management skills allow me to create a very good relationship between the business and IT as a bridge-builder. My technical account management and 15 years of my own retail company + own Shop, give me also a good understanding of Financial, Marketing, Sales management and Procurement.

    I’m focused on productivity and process improvement changes both in operational and startup environments. I am strong solution minded, out-of-the-box thinking, an agile mindset, and highly focused on customer and stakeholder satisfaction. I have a strong empathy with all ‘leadership & people management related topics’ (psychology and coaching), and with the new way of working (flexibility, open-space, work-life balance).

    Thanks to a couple of own business start-ups (ICT services and Event services) I have gained a broad knowledge in financial, marketing, sales, account, project and service management, coaching and advising. Thanks to these experiences combined with several freelance assignments I gained a broad knowledge and experience in Business Analysis, Service & Project management, Asset Management, Incident-Change-Defect-Problem-Request Management, Configuration Management, Deploy & Test Management, Release Management, Roll-out Project Lead. All related to ITIL (v3) Service Transition, Operation Processes & Improvements.

    I prefer working in an agile and stressful sprints environment, that’s why ‘communication, fun/humor and flexibility’ are central in my mission objectives, they are essential to achieve great things with passion within a happy team!

    Some believings / quotes :

    "Work is not a place you go, but something you do."
    "Hire character, train skills."
    "Being at the office from nine-to-five is not as productive as flexworking between nine and midnight."
    "If you follow the right process, the flow will solve it all...

    Contact Information...



    Owner Erik Van Ruysevelt Freelance Service Improvement Management Consultant
    A wide range experienced IT Generalist and Trusted Advisor, passionate and unstoppable driven by Analyzing, Advising, Designing and Guiding "Efficiency Improvements."
    Linkedin

    Get in Touch

    Cooperation can be agreed on a very flexible way, full-time, part-time, only a day a week or only when needed...
    Please don't hesitate to get in touch with me for more information or availability.


    The Office

    • Phone: +32 473 413 500
    • Email: Info@EVRC.be
    • Address: Keerbergen (Belgium)

    Business Hours

    • No regular business hours (a day has more than 8 hours).
      Call, mail, Chat, WhatsApp, Linkedin, Facebook, Skype (MS Teams)or send a text message. But sorry, only my voicemail is not enabled (too old fashioned).